Embassy and Consulates of Belgium in Japan
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Beware of scams


Recently several Belgians have been victim of criminals who sell financial products via the internet/phone.

This phenomenon is known as "cold calling,” about which you will find more information on the website of the "Financial Services Agency" (FSA), the Japanese regulator of financial markets: www.fsa.go.jp/en/reference/cold/index.html. In many of these cases the companies allegedly established in Japan appear in the list of "cold callers" of the aforementioned website and are therefore not reliable companies. The fact that a company presumably based in Tokyo does not have a Japanese version of its website should already cause suspicion.

This Embassy advises against responding to any such offers of financial services, and recommends to Belgian nationals that they work only with financial brokers licensed by the Financial Services Agency: www.fsa.go.jp/en/regulated/licensed/index.html). Should you nevertheless get involved in such a scam, you are then advised to file a complaint at the following site: https://meldpunt.belgie.be/meldpunt/en/welcome

You can find useful links at: https://www.safeonweb.be/en/useful-links


A number of citizens informed us over the last few days that they had been the victims of attempted scams. They were contacted by con-men who tried to extort money from them over the phone by pretending to be working for our  Ministry of Foreign Affairs. In order to make their story more credible, they had managed to have our central telephone number in Brussels appear (02/501.81.11) on the telephone screen of their victims.

We call expressly everyone not to take any kind of action following such calls. The Ministry of Foreign Affairs never takes contact by phone alone to clear financial matters with the public, whatever the issue.

If you are the victim of a fraud, please inform us through our complaint form (https://diplomatie.belgium.be/en/Contact/complaints) or refer it directly to the federal contact point (https://meldpunt.belgie.be/meldpunt/en/welcome).